FAQs & Support

MAKING THE WORLD’S BEST OUTBOARD PROTECTION SINCE 2000

Support and Help

Below are responses to the most frequently asked questions. If you cannot find the answer to your question please use the contact form below and we will get back to you within 48 hours.

Buying and Delivery

Availability & Delivery Time

All our covers are made to order, we have over 850 patterns and 9 fabric colour options, so holding stock is not possible.

Delivery Time
We manufacture all orders in ‘date received’ order. You will receive an email confirming your order, which will contain delivery timescales. For general lead times, see the Pricing page->

Our system sends automated emails as your order progresses through our system. These are as follows:

  1. Confirmation – We have received the order.
  2. Processing – Your payment will be processed and order passed for production. If you are paying by another method you will receive this e-mail once funds have been received and/or cleared.
  3. Completed – Your order has been completed and is ready to be shipped or picked up. This is the day it actually leaves our factory.
What is the warranty on OCA covers?

All OCA covers carry our unique 3/5 warranty for domestic use and 1 year for commercial use.

Full details on all terms and conditions->

What if my cover is faulty or does not fit?

If there is a manufacturing or component fault, please contact the Distributor or Dealer who sold it to you. They will approve a return (subject to the conditions set out in the supplied care instructions), and we will investigate the fault. If a component failure has occurred, we will rectify the fault.

What if it does not fit?

All our covers are custom-made to model-specific patterns. Your cover is made based on the order submitted through the interactive order pages and the information you provided. We will investigate the cause of a non-fitting cover. However, if the fault is due to incorrect information provided by the customer, we will not be responsible for replacing it. Should the fault be ours, we will rectify the problem.

Please use our Troubleshooting Form to report any issues.

Cover Types & Options

What colours are available?

We currently offer 9 standard colours and a camouflage option.

Colours can be mixed (maximum 2), for full details please see the colours page ->

Can the covers be printed?

Yes – we offer both black & white and full colour printing on all our covers.

All you need to do is supply the text and font, or a high-resolution PDF or EPS file, and we will take care of the rest.

We also print the manufacturer’s branding, which is subject to approval and varies by region. The print section of our interactive order pages will indicate whether we can offer this in your country.

Click here for full details on custom cover printing ->

Does the cover fabric breathe?

Yes – we use a fabric called Polysoft® and Polysoft II®, this is 95% waterproof and 5% breathable, it is also breathable, UV resistant and protected against mould.

For more details about Polysoft®, click here ->

Does the fabric fade?

Our covers and fabric have been tested and used in some of the most extreme conditions, from the cold of Iceland to the extreme heat of Australia. Under these conditions, the materials we used performed perfectly and provided the required protection.

All OCA covers carry our unique 3/5 warranty. See our warranty page for more information->

What is ‘Trim & Tilt’?

Trim and Tilt (power trim) is the method for altering the angle of your outboard.

On portable motors, this is manual. On the larger ones, it is power-driven.

The image below shows examples of where the buttons are on a throttle and the motor itself. Most power operated versions have both.

What if I have a Hydrofoil on my motor?

If you have fitted a fin or Hydrofoil to the cavitation plate of your outboard and want a FULL cover, we will need to know about it so we can add a pocket to the leg section of the cover.

Please download the Prop Guard measurement form.

 

Why not attach the leg section to a Splash® cover?

We are often asked why we don’t simply attach a leg section to our Splash® covers?

The answer is quite simple, if we added a zip or Velcro to a leg section so it attached to the Splash® cover, that has vented holes in it so the motor can operate, or pull start holes or if you have a smaller motor it has a hole in the rear of the cover so you can lift the motor out of the water (no trim or tilt), you would not be getting the overall protection that is offered by the Full cover as vents and other holes would remain uncovered.

 

Using Your Cover

Will the covers scratch my motor?

No – our fabric has a non-abrasive polyester backing. As well as this, we put a protective layer between all zips and tie downs for the zip toggles.

See more information about our fabric –>

Can I tow my boat at speed with a Splash® cover?

Yes – as with our Full covers, you can leave the Splash® covers on during towing.

All OCA vented Splash® covers have a safety strap included, which we recommend using once the cover is in place. This is a Velcro strap on the front of the cover that we recommend attaching to the motor. Full details are included in the fitting instructions supplied with every cover.

We cannot guarantee that the Splash covers will not blow off when towing. Please use the supplied safety straps.

Can I tow my boat at speed with a Full cover?

Yes – our Full covers are made to model-specific patterns, just like our Splash® covers. This means that they fit perfectly and do not flap and flog when the boat is being towed.

All Full covers also include a leg strap that pulls the cover tight, reducing the air flowing into the leg section.

We offer a range of optional extras that enhance towing safety and provide even more comprehensive protection. See the ‘optional extras‘ for details.

Can I operate my outboard with a vented Splash® Cover on?

In short – YES

We supply our Splash® covers to BRP, Mercury/Mariner, Honda, Suzuki and Yamaha. We have been making them since 2000 and have over 150,000 in use worldwide.
Made to model specific patterns, they are designed to fit like a skin, whilst air vents in the cover allow the motor to operate without any change in performance.

In tests (175 Optimax in 40 degrees), we recorded a 1 degree drop in engine oil temperature compared to running without a cover in the same conditions.

For information on our fabric and customisation, see FAQ’s below.

For more information, please see our Splash® cover page.

FAQs & Info

Learn how to choose the right size for your outboard motor, including buying, delivery and costs.

Distribution Information

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